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TERMS AND CONDITIONS OF SALE
Last updated: 20/06/2026
These Terms and Conditions (“Terms”) govern the sale of goods by Eternity Blanks (“we”, “us”, “our”) to business customers (“you”, “your”, “Customer”). By placing an order with us, you agree to be bound by these Terms.
Eternity Blanks sells to businesses only. By placing an order, you confirm that you are acting in the course of a business and not as a consumer.
1. ABOUT US
Business name: Eternity Blanks
Business type: UK sole trader
Address for correspondence and legal documents: 48 Brookside, Collingham, Wetherby, West Yorkshire, LS22 5AN
Email: info@eternityblanks.co.uk
2. INTERPRETATION
In these Terms:
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“Business Day” means any day other than a Saturday, Sunday or public holiday in England and Wales.
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“Contract” means the contract between you and us for the sale and purchase of Goods in accordance with these Terms.
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“Goods” means the stainless steel jewellery blanks supplied by us.
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“Order” means your order for Goods submitted via our website or any other ordering method accepted by us.
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“Website” means the Eternity Blanks website through which Orders may be placed.
3. BUSINESS CUSTOMERS ONLY
3.1. We supply Goods for business purposes only. By placing an Order, you confirm that:
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you are acting in the course of a business, trade, craft or profession; and
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you are not purchasing as a consumer.
3.2. You warrant that:
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you have authority to bind the business placing the Order;
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all information you provide to us is accurate and complete; and
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you will use, market, resell or distribute the Goods in compliance with all applicable laws and regulations.
4. BASIS OF CONTRACT
4.1. These Terms apply to all Orders and Contracts to the exclusion of any other terms that you seek to impose or incorporate, including any terms contained in a purchase order, email or other document, unless expressly agreed by us in writing.
4.2. An Order constitutes an offer by you to purchase Goods in accordance with these Terms.
4.3. An Order shall only be deemed accepted when we issue written acceptance of the Order or dispatch the Goods, whichever occurs first. At that point, a Contract comes into existence.
4.4. We reserve the right to refuse any Order at our discretion, including where:
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Goods are unavailable;
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there is an error in pricing or product information;
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we believe the Order may be fraudulent or unlawful; or
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you are in breach of these Terms.
5. GOODS
5.1. We sell stainless steel jewellery blanks only.
5.2. All images, descriptions, dimensions, finishes and other product information on our Website, social media or promotional materials are provided for general guidance only. Although we make reasonable efforts to display Goods accurately:
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colours and finishes may vary slightly depending on screen settings and manufacturing tolerances;
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measurements may vary slightly within normal tolerances; and
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minor differences between batches may occur.
5.3. You are responsible for ensuring that the Goods are suitable for your intended use, resale, assembly, branding or business purposes before placing an Order.
5.4.We reserve the right to make minor changes to the Goods where necessary to reflect changes in law, regulation, supply, manufacturing or product improvement, provided such changes do not materially affect the nature of the Goods.
6. PRICING
6.1. The price of the Goods shall be the price stated on our Website at the time you place your Order, unless otherwise agreed by us in writing.
6.2. Unless expressly stated otherwise, all prices:
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are in pounds sterling (£); and
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are exclusive of delivery charges.
6.3. If we are VAT registered, VAT will be charged where applicable at the prevailing rate.
6.4. We reserve the right to correct any pricing errors before acceptance of your Order. If a pricing error is identified before acceptance, we will contact you and give you the option to reconfirm the Order at the correct price or cancel it.
7. PAYMENT
7.1. All Orders must be paid for in full at checkout via our Website using the payment methods made available by us.
7.2. We are not obliged to dispatch any Goods until payment has been received in full and in cleared funds.
7.3. If, for any reason, any amount remains due to us after an Order has been placed, we reserve the right to withhold dispatch until full payment is made.
7.4. If any sum due to us is not paid when due, we reserve the right to charge interest and compensation on overdue sums in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and/or any applicable contract terms, together with any reasonable recovery costs permitted by law.
8. DELIVERY
8.1. We currently deliver within the United Kingdom only.
8.2. Our usual dispatch time is 1 to 5 Business Days from acceptance of the Order. Dispatch times are estimates only and are not guaranteed delivery dates.
8.3. Delivery shall be made to the address provided by you at checkout.
8.4. Delivery is completed when the Goods are delivered to the address specified in the Order.
8.5. Any delivery dates or times stated by us are estimates only. We shall not be liable for any delay in delivery caused by:
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events outside our reasonable control;
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postal or courier delays;
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incomplete or inaccurate delivery information provided by you; or
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your failure to accept delivery.
8.6. If you fail to accept delivery or provide incorrect delivery information, we may charge you any reasonable re-delivery or additional shipping costs incurred by us.
9. RISK AND TITLE
9.1. Risk in the Goods passes to you on delivery.
9.2. Title to the Goods shall not pass to you until we have received payment in full for the Goods and any other sums due to us.
10. INSPECTION AND NOTIFICATION OF ISSUES
10.1. You must inspect the Goods as soon as reasonably possible following delivery.
10.2. You must notify us in writing at info@eternityblanks.co.uk:
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of any shortage, incorrect Goods, transit damage or visible defect within 3 Business Days of delivery; and
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of any hidden defect not reasonably discoverable on inspection within 7 Business Days of discovery.
10.3. Your notification must include:
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your order number;
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a description of the issue; and
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clear photographs where relevant.
10.4. You must not resell, alter, assemble, personalise or otherwise use Goods which you claim are defective until we have reviewed the issue, unless we confirm otherwise in writing.
10.5. If you do not notify us within the relevant period, the Goods may be deemed accepted.
11. QUALITY OF GOODS
11.1. We warrant that, on delivery, the Goods shall:
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materially conform to their description; and
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be free from material defects in workmanship and materials.
11.2. This warranty does not apply to:
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fair wear and tear;
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minor cosmetic variation, superficial marks or manufacturing tolerances consistent with the nature of jewellery blanks;
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damage caused by misuse, mishandling, poor storage, chemicals, cleaning products, water exposure, or other treatment after delivery;
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damage arising from any modification, engraving, stamping, drilling, polishing, coating, soldering, assembly or other processing carried out by you or a third party; or
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issues caused by using the Goods for a purpose for which they are not reasonably suited.
11.3. If a valid claim is accepted by us, we may at our option:
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replace the affected Goods; or
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refund the price paid for the affected Goods.
11.4. The remedies set out in clause 11.3 are your exclusive remedies for defective Goods, to the fullest extent permitted by law.
12. STAINLESS STEEL PRODUCT DISCLAIMER
12.1. Our Goods are stainless steel jewellery blanks intended for business use and resale. While stainless steel is generally durable, we do not guarantee that the Goods will be suitable for every end use, process, environment or end customer.
12.2. Unless expressly stated by us in writing, we do not guarantee that any Goods are:
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suitable for a particular engraving, stamping, laser, assembly or manufacturing process;
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hypoallergenic for all end users; or
resistant to all chemicals, perfumes, cleaning products, moisture, scratching or environmental conditions.
12.3. You are responsible for carrying out your own testing and quality checks before resale, manufacture, branding or onward supply.
13. RETURNS AND CANCELLATIONS
13.1. Because we sell to businesses only, you do not have consumer cancellation rights.
13.2. We do not accept returns for unwanted, incorrectly ordered or no-longer-required stock.
13.3. We will only consider returns, replacements or refunds where:
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the Goods are incorrect;
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the Goods are damaged in transit; or
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the Goods are defective and a valid claim is made in accordance with clauses 10 and 11.
13.4. Any approved return must be authorised by us in writing before the Goods are sent back.
14. CUSTOMER RESPONSIBILITIES
You are responsible for:
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ensuring that the Goods are suitable for your intended use before ordering;
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checking dimensions, quantities, finishes and product details before purchase;
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ensuring that your use, resale, packaging, labelling, marketing and onward supply of the Goods comply with all applicable laws and regulations; and ensuring that any representations you make to your own customers are accurate and lawful.
15. INTELLECTUAL PROPERTY AND USE OF OUR CONTENT
15.1. All intellectual property rights in our Website, branding, logos, product photographs, product descriptions, text, graphics, listings and other materials supplied by us remain our property or the property of our licensors.
15.2. You must not copy, reproduce, publish, distribute, edit or use any of our product photographs, product descriptions, branding, logos or other marketing materials without our prior written permission.
15.3. Purchase of our Goods does not give you any right to use Eternity Blanks branding or content in your own marketing, listings or resale materials.
16. LIMITATION OF LIABILITY
16.1. Nothing in these Terms limits or excludes liability for:
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death or personal injury caused by negligence;
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fraud or fraudulent misrepresentation; or
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any other liability which cannot lawfully be limited or excluded.
16.2. Subject to clause 16.1, our total liability to you arising under or in connection with any Contract shall not exceed the total amount paid by you for the Goods giving rise to the claim.
16.3. Subject to clause 16.1, we shall not be liable for:
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loss of profit;
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loss of sales or business;
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loss of anticipated savings;
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loss of goodwill;
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loss of contracts;
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indirect or consequential loss; or
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any loss arising from your resale, onward supply, modification, assembly, branding or use of the Goods.
16.4. We shall not be liable for any loss arising from:
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your failure to inspect the Goods on delivery;
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your misuse or mishandling of the Goods;
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your failure to carry out appropriate testing or quality control before resale or use; or
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claims made by your customers based on representations not authorised by us.
17. FORCE MAJEURE
17.1. We shall not be liable for any failure or delay in performing our obligations under a Contract where such failure or delay results from events beyond our reasonable control, including but not limited to:
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acts of God;
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flood, fire, pandemic or natural disaster;
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interruption to transport, courier or postal services;
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supplier failure or stock shortages;
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internet or payment system failure;
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industrial action; or
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any law or action taken by a government or public authority.
17.2. If such an event continues for an extended period, we may cancel the affected Order and refund any sums paid for Goods not supplied.
18. TERMINATION
18.1. Without limiting our other rights, we may suspend performance of or terminate a Contract with immediate effect by written notice if:
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you commit a material breach of these Terms;
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you fail to make any payment due;
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you become insolvent or cease trading; or
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we reasonably believe continued supply would expose us to legal, financial or reputational risk.
18.2. Termination shall not affect any rights or remedies accrued before termination.
19. DATA PROTECTION
19.1. We will process any personal data in accordance with applicable UK data protection law.
19.2. Where we process personal data in connection with an Order, we will do so only for purposes connected with the administration, fulfilment and management of that Order and our business relationship with you.
20. GENERAL
20.1. Entire agreement
These Terms constitute the entire agreement between the parties in relation to the sale of Goods and supersede all previous discussions, understandings or agreements relating to their subject matter.
20.2. Variation
No variation to these Terms shall be binding unless agreed by us in writing.
20.3. Assignment
You may not assign, transfer or otherwise deal with any of your rights or obligations under a Contract without our prior written consent. We may assign our rights and obligations at any time.
20.4. Waiver
No failure or delay by us to exercise any right or remedy shall operate as a waiver of that right or remedy.
20.5. Severance
If any provision of these Terms is held to be invalid, unlawful or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
20.6. Third party rights
A person who is not a party to a Contract shall not have any right to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
20.7. Notices
Any notice given under these Terms must be in writing and sent by email or post to the contact details last notified by the receiving party.
21. GOVERNING LAW AND JURISDICTION
21.1. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales.
21.2. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or any Contract.
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